Meet The Team
Debbie Price - Managing Director
Debbie was born in Leicestershire
and grew up in Birmingham. Her family relocated to Herefordshire once she had
finished her schooling. Debbie trained
and qualified as a horse riding instructor but due to a riding accident, she decided to change her career and spent ten years in hospitality management.
Having carefully considered a career
change, in 1998 she applied for a Residential Support Worker post within a
children’s residential setting. From
here a new career journey took many twists and turns, however working within
the Social Care is where Debbie found her true vocation.
Debbie became involved in workforce
development in 2002 and began assessing workforce qualifications. This led her
to progress to working in Business Management, Training and Engagement for
Herefordshire College of Technology.
During her own development Debbie
has achieved qualifications in British Sign Language, Counselling Skills, Caring for Children and Young People, Assessor’s
Award, Level 7 Diploma in Strategic Leadership and Management, Level 4 in Business Consultancy
and Support and is a Thomas International Accredited user for Personal Profile Analysis (PPA). Debbie continues to maintain
her professional development and ‘every day is a school day’!
Debbie was headhunted into ACT in
2007. She was originally employed as the
National Minimum Data Set (NMDS) project officer and soon became heavily
involved in retention & recruitment into the sector. Debbie has gained vast knowledge of the
sector and how to support organisations, employers and employees to reach their
Debbie was promoted to Partnership
Manager in December 2013 and became ACT's Managing Director in 2014 she continues to support the team and strives to support health and social care agendas for Herefordshire, Worcestershire
and the West Midlands.
Helen Wood - Administration / Finance
Helen grew up in Bewdley
and moved to Worcester in 1997. Originally
training to be a chef she found out that her skills were being wasted in the
kitchen as she much preferred working directly with the public.
Helen started working at ACT in 2010 as a part-time administrator, she quickly became a valued member of the team, with her meticulous way of working combined with her customer service experience we are sure our customers are accessing the service they deserve!
Anne McNaughton - Learning and Development Coordinator
Anne started training over 25 years ago and over that time, has been employed by the local government, the Prison service and private organisations in recruitment and learning and development roles.
Anne has worked in both Domiciliary and Residential
settings and is therefore aware of the challenges
faced when considering our workforce and how we
build capacity, capability and skills, whilst
considering time constraints, funding and providing
the best outcomes for citizens in receipt of
Anne is here to assist you in your endeavours when
searching for and commissioning learning and
Sonia D'Arcy - Buckley - Project Officer
Sonia has been closely involved in Training & Development for
more than 25 years. Initially teaching health & social care and Psychology
at a local FE college, she then moved on to lecture in the Higher Education
sector in Birmingham. In the past 10 years she has been involved in the design
and delivery of a wide range of health & social care based courses
delivered throughout the West Midlands.
Sonia has successfully managed the design and delivery of a wide
range of training projects for customers including the NHS, Local Government,
Residential & Domiciliary Care groups, Learning Disability, Housing and
Voluntary sector groups. In addition Sonia has first-hand experience of working
in both Residential Care and Community support based settings.
This broad background enables Sonia to have a clear understanding and knowledge of the challenges currently facing health and care providers. Sonia is passionate about project management, learning
and development, ensuring quality and efficiency whilst meeting sector needs.
Melissa Ralphs - Project Officer
Melissa has worked within the Social
Care sector for 27 years. Melissa began her career as a live in carer at a residential
home for older people, after completing a social care course at college. Melissa has worked alongside a diverse mix of people i.e. learning disabilities, mental
health, older people with complex needs and people who present challenging
In 2004 Melissa moved into training and development and has worked within workforce development for social care ever since . Melissa is passionate about supporting people to reach their individual learning goals & to become part of a progressive, caring sector which provides quality care for people accessing services.