Meet The Team

Debbie Price - Managing Director

Debbie was born in Leicestershire and grew up in Birmingham. Her family relocated to Herefordshire once she had finished her schooling. Debbie trained and qualified as a horse riding instructor but due to a riding accident, she decided to change her career and spent ten years in hospitality management.

Having carefully considered a career change, in 1998 she applied for a Residential Support Worker post within a children’s residential setting. From here a new career journey took many twists and turns, however working within the Social Care is where Debbie found her true vocation.

Debbie became involved in workforce development in 2002 and began assessing workforce qualifications. This led her to progress to working in Business Management, Training and Engagement for Herefordshire College of Technology.

During her own development Debbie has achieved qualifications in British Sign Language, Counselling Skills, Caring for Children and Young People, Assessor’s Award, Level 7 Diploma in Strategic Leadership and Management, Level 4 in Business Consultancy and Support and is a Thomas International Accredited user for Personal Profile Analysis (PPA). Debbie continues to maintain her professional development and ‘every day is a school day’!

Debbie was headhunted into ACT in 2007. She was originally employed as the National Minimum Data Set (NMDS) project officer and soon became heavily involved in retention & recruitment into the sector. Debbie has gained vast knowledge of the sector and how to support organisations, employers and employees to reach their potential.

Debbie was promoted to Partnership Manager in December 2013 and became ACT's Managing Director  in 2014 she continues to support the team and strives to support health and social care agendas for Herefordshire, Worcestershire and the West Midlands. 

Helen Wood - Administration / Finance 

Helen grew up in Bewdley and moved to Worcester in 1997. Originally training to be a chef she found out that her skills were being wasted in the kitchen as she much preferred working directly with the public.

Helen started working at ACT in 2010 as a part-time administrator, she quickly became a valued member of the team, with her meticulous way of working combined with her customer service experience we are sure our customers are accessing the service they deserve! 


 Anne McNaughton - Learning and Development Coordinator

Anne started training over 25 years ago and over that time, has been employed by the local government, the Prison service and private organisations in recruitment and learning and development roles.

Anne has worked in both Domiciliary and Residential settings and is therefore aware of the challenges faced when considering our workforce and how we build capacity, capability and skills, whilst considering time constraints, funding and providing the best outcomes for citizens in receipt of services.

Anne is here to assist you in your endeavours when searching for and commissioning learning and development. 

Sonia D'Arcy - Buckley - Project Officer

Sonia has been closely involved in Training & Development for more than 25 years. Initially teaching health & social care and Psychology at a local FE college, she then moved on to lecture in the Higher Education sector in Birmingham. In the past 10 years she has been involved in the design and delivery of a wide range of health & social care based courses delivered throughout the West Midlands.

Sonia has successfully managed the design and delivery of a wide range of training projects for customers including the NHS, Local Government, Residential & Domiciliary Care groups, Learning Disability, Housing and Voluntary sector groups. In addition Sonia has first-hand experience of working in both Residential Care and Community support based settings.

This broad background enables Sonia to have a clear understanding and knowledge of the challenges currently facing health and care providers. Sonia is passionate about project management, learning and development, ensuring quality and efficiency whilst meeting sector needs. 

Melissa Ralphs - Project Officer 

Melissa has worked within the Social Care sector for 27 years. Melissa began her career as a live in carer at a residential home for older people, after completing a social care course at college. Melissa has worked alongside a diverse mix of people i.e. learning disabilities, mental health, older people with complex needs and people who present challenging behaviour. 

In 2004 Melissa moved into training and development and has worked within workforce development for social care ever since . Melissa is passionate about supporting people to reach their individual learning goals & to become part of a progressive, caring sector which provides quality care for people accessing services.